About Seller：

Sincoole Focus on Windows and Android Rugged tablet, always work on smart terminal development and production, focus on intel and MTK plateform development, have very perfect source and professional technology team, we work start on industrial design and mechanic design, also on schematic and layout, have diver soft and interface development experience.

With full focus on mobile computing area for over 10 years Sincoole used to help 5000+ guests choosing the right OEM/ODM Rugged Tablet and Handheld Terminal.

We develop RS232 and RJ45 port on MTK plateform base on android, and provide pogopin for all extend for the customer. the rugged smart terminal have RFID 13.56MHz, LF 125KHz, UH 900MHz on windows and android tablet. can collect the information for all project application. develop windows handheld terminal. all of these, can provide some special function for all application. we provide global 4G LTE, high resolution screen, high dropping proof and water proof for tough environment.

Our Service :

1. All items will be 100% check or tested before shipping.
2. Warranty is 12 months, if there is no Man-made problem,we will replace or repair for your freely.
3. If you need to exchange or return,please request a return address from us.Items return must contains all accessories and packing well.The buyer should pay for the return shipping fee.
4. For the product maintenance,we will send the video for your reference.If necessary,we will send technical staff to train client's repairer for free.
5. We own the best after-sale service, if any problems happened,our team will do our best to solve for customers.
6. We will provide technical assistance for the whole life.
7. Please send by FedEx/TNT/EMS or your local post when send back.

FAQ:

1. Are you manufacturer?
Yes, Sincoole Technology is professional industrial rugged tablet and handheld PDA terminal manufacturer and factory.
From industrial design, mainboard design, products reliability testing, and production. We control the quality in total process. So you don’t need worry.
2. Would you provide SDK for me ?
Yes, we offer free SDK if you order sample.
3. What warranty for the products?
According to our warranty policy, we will provide 12 months warranty time from the shipment date for our products (Excluded the consumable parts).
4. What is the mimimum order?
We accept one piece for standard products. If require OEM, will see detailed requirements and confirm MOQ to you.
5. Can we get the free sample?
Sorry, generally we would not provide the free sample, If the cusomer confirm the specification and price, they can order the sample firstly for the testing and evaluation.
When they place the mass order ,we can return the sample cost to the customers.
6. Do you accept Paypal?
Yes, we accept paypal, Besides ,we accept Western Union ,T/T.L/C,Secure payment (Escrow Service from Alibaba) and so on
7. What's the delivery time?
Generally, sample can be shipped in 2-3 working days after payment, For quantity, the leading time will be 1-4 weeks depends on exact quantity.
8. Which way to deliver the goods?
By Express: DHL UPS TNT FEDEX or Aramex EMS E-packing.
By Sea: Inform us the Sea Port to check which ship line.
By air: Inform us the Airport to check which flight.
Or pick up by the customers.
9. What the after sale service?
a. Our all products will provide 12 months warranty.
b. Enough stock spare parts for guarantee.
c. Professional enginerrs provide 7*24 online service.

Feedback :

If you are satisfied with our products and service, welcome to re-order and give us a5-Starfor the transaction. If you are not satisfied, welcome to contact us and complain to us, we will solve your problem soon, until you are happy.Thank you!